Return Policy
Return Policy – KLOTH HUT
At KLOTH HUT, we are committed to providing the best online fashion shopping experience in Bangladesh. Customer satisfaction is important to our clothing brand, and we offer an easy return process for eligible products.
Return Eligibility
Customers may request a return if:
- Wrong fashion item was delivered
- Product is damaged or defective
- Incorrect size was received
- Product quality issue exists
- Return request is made within 3 days after delivery
Return Conditions
Returned products must:
- Be unused and unwashed
- Include original tags and packaging
- Remain in original condition
Non-Returnable Products
The following products are not eligible for return:
- Discounted clothing items
- Clearance sale products
- Customized apparel
- Used or damaged items caused by customers
Clothing Return Process
- Contact KLOTH HUT customer support
- Share order details and product photos
- Our support team will review the issue
- Approved returns will receive return instructions
Exchange & Refund Policy
- Product exchanges depend on stock availability
- Refunds are processed after product inspection
- Delivery charges may not be refundable